If you work in healthcare UX, or you're about to, HIPAA touches your work in ways nobody spells out. It's in the session recordings, the screeners, the design files, the prototypes, and now the AI note takers, whether you planned for it or not. General HIPAA training covers the essentials for everyone, and it can't get into the specifics of your day, right?
That's the gap this course fills. It's HIPAA training built specifically for healthcare UX researchers, designers, and strategists. It starts with the basics and then follows the way your work moves, from research, to design files, to AI tools, to the interface decisions you make, all the way to what you do when something goes sideways.
Picture your next kickoff call. Someone mentions patient data, and instead of that small knot in your stomach, you already know what to ask. Who is this work for? Will I see patient information? Is there an agreement, and does it cover the tool I want to use? You ask, and people notice.
You stop second guessing in the middle of a session, too. A chart pops up on a shared screen, you pause the recording without thinking twice, and you keep going. You build with invented patients, you can say "not yet" to a shortcut without sounding like the person who says no to everything, and when something does slip, you already know your first hour. You're not nervous about the data anymore. You're the person your team turns to when it comes up.
Where you fit under HIPAA: whether it applies to your work and what your role is, and how the answer changes with your seat, whether that's in house, at a vendor, at an agency, or freelance
How to plan research that keeps protected health information (PHI) where it belongs, from recruiting and screeners to recordings, transcripts, and AI summaries
What hides in your design files, and how to build with synthetic data and safer tools
How to check an AI tool or vendor before PHI goes near it
How your interface decisions protect patients, from access and timeouts to error messages and analytics
What to do in the first hour after something goes wrong
There are eight lessons, and each one comes with a short quiz so you can check yourself as you go. A final exam wraps it up, and when you pass you earn your HXRlabs certificate. It's self paced, so you can work through it on your own schedule.
Healthcare UX researchers, designers, and strategists, wherever you sit: inside a hospital or health plan, at a vendor or agency, or on your own. HIPAA is US law, so it matters most when your work touches US healthcare organizations.
Questions before you start? Book a chat with me at HXRlabs.com and let's talk it through. Come on in.
This course is education, not legal advice. The certificate recognizes completion of an HXRlabs course.
Lesson 1: HIPAA basics for UX work
Lesson 2: Where you fit under HIPAA
Lesson 3: Research and PHI
Lesson 4: Design files, prototypes, and test data
Lesson 5: AI tools and vendors
Lesson 6: Interface decisions that protect patients
Lesson 7: When something goes wrong
Lesson 8: Recap and final exam